FAQ's
1. What products does Electronleaf sell?
We specialize in a range of smart and stylish tech products, including Smart Watches, Wall Lamps, and Air Conditioning Appliances—designed to upgrade your lifestyle with innovation and comfort.
2. Do you ship internationally?
Yes! We ship worldwide. You can check estimated delivery times on our Shipping Policy page.
3. How long does delivery take?
Delivery times vary by region:
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USA & Canada: 7–12 business days
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UK & Europe: 7–15 business days
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Australia & New Zealand: 10–18 business days
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Rest of the World: 10–20 business days
Note: Delays may occur due to customs or carrier issues.
4. How can I track my order?
Once your order is shipped, you'll receive a shipping confirmation email with a tracking number and link to monitor your package in real-time.
5. What payment methods do you accept?
We accept Visa, MasterCard, PayPal, Apple Pay, Google Pay, and other secure checkout options.
6. Can I cancel or change my order after placing it?
If your order hasn’t shipped yet, contact us as soon as possible at electronleaf6@gmail.com. Once dispatched, cancellations or changes may not be possible.
7. What if my product arrives damaged or defective?
We’re here to help! Please contact us within 48 hours of receiving your order with photos of the issue, and we’ll work to resolve it quickly.
8. Do you offer returns or exchanges?
Yes, we offer returns on eligible items within 14 days of delivery. Products must be unused, in original packaging. Please contact us to initiate a return.
9. Is my payment information secure?
Absolutely. We use industry-standard encryption to protect your data. Your personal and payment information is safe and secure on our site.
10. Need more help?
You can reach us anytime at:
📧 electronleaf6@gmail.com
We aim to respond within 24 hours.